 Terms of Use
Orders:
· No minimum order
· Orders are typically dispatched within 1 – 2 weeks from the date the order was placed. Please allow 2 -3 weeks for shipment of custom design orders, as the required beads, colours etc may not be in our stock and will need to be sourced from our suppliers.
Exchange Rates
· The alternate currency values are indicative only and may not reflect the exact currency exchange rate available on the day of purchase.
· Your order will be charged in Australian Dollars at the displayed amount.
International Customers and GST (Goods and Services Tax)
· The appropriate amount of GST will automatically be included (if applicable) to the displayed price, based on your shipping location and relevant tax rate. The amount of GST being charged is also displayed separately for your convenience.
Stock
· Tiaras 4 Dance strives to ensure that the headpieces displayed on the website match exactly to the shipped product. From time to time beads may become unavailable or discontinued and in this circumstance, alternatives will be used in the headpiece that as closely as possible resemble the displayed headpiece.
Payment Methods
· Online credit card facilities are available. For Australian customers only a direct deposit facility is also available. If other payment methods are required please use the Contact Us link on the website to make alternate arrangements.
· Once the order has been accepted you will receive both email and SMS confirmation.
· The order will only be shipped once funds are cleared.
Site Security
· The order process on the Tiaras 4 Dance website is fully secure. All order and payment details are encrypted prior to sending and transferred across an SSL.
Shipping
· Tiaras 4 Dance does not charge a fee for packaging and handling.
· Shipping costs are automatically calculated based on the total weight and/or cubic measurement of the packaged goods.
· Shipments within Australia are sent via Australia Post using Registered Post facilities and Fed Ex Courier Services. Orders sent via Standard Post are not traceable and would NOT be replaced if lost. Tiaras 4 Dance chooses to use a traceable and therefore more secure method of postage such as Registered Post, or Courier Service.
· Shipments outside Australia are sent via Australia Post Air Mail, Australia Post International Express. Please contact us if you have any questions regarding our shipment options.
· Once the headpiece(s) has been shipped you will receive both email and SMS confirmation.
Packaging
· All care is taken to ensure that your headpiece reaches you in the best condition possible. All headpieces are wrapped in bubble wrap and placed in a shipment box. The shipment box displays a fragile sticker.
Return, Exchange and Damaged Goods Policy
· Tiaras 4 Dance hopes that you will be absolutely delighted with the product that you have purchased. We strive to bring our customers the best in design, quality and service and if you are not absolutely happy we offer a full money back guarantee on all purchases Returns will not be accepted after 10 working days from receipt.
· We are happy to exchange goods if they are returned in their original packaging within 10 days of receipt. Tiaras 4 Dance will not cover the shipping charges incurred by your return. All exchanges are subject to additional postage costs, unless the headpiece(s) are found to be damaged or faulty. If headpiece(s) are found to be damaged or faulty, we will send you a postage box and wrapping to return the damaged or faulty headpiece at no cost to you.
· For exchange items, you are required to include your name, trading name, telephone number, delivery address and reason for return.
· Lost items will be replaced only once the Shipping Agent has finalized the search. Please contact Tiaras 4 Dance on 0413 615 264 (within Australia) or 61 413615264 (outside Australia) if you have not received your parcel within 2 – 3 days after receiving confirmation from us that it has been shipped. You can also use the Contact Us link on this website. Please quote your order number.
· If you receive an incomplete or damaged consignment, please contact Tiaras 4 Dance on 0413 615 264 (within Australia) or 61 413615264 (outside Australia) immediately upon receipt.
Privacy Policy
· All customer information stored by Tiaras 4 Dance is used for internal purposes only. We do not distribute or sell your personal details to any third party. Demographic data is stored on site in a secure and encrypted database.
· We do not store any financial information. All financial details are deleted automatically once the transfer of funds is complete.
· The mailing list is used solely to inform our customers of new designs, special offers, discounts, payment receipts and shipments. If you wish to unsubscribe from our mailing list, please log into your account and modify your newsletter subscriptions.
· Please refer to the privacy policy statement for further information
Copyright
All contents copyright 2009. All rights reserved. No part of this web site or the related files, designs and photography may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior written permission of Tiaras4dance.com.au.
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